A few years ago, a business publication called Quay Magazine launched to serve the local bay area in South Devon. Alongside different articles, one section featured an interview with a local business owner to get a bit of background on their business journey. This section was called ‘Alex Interviews…’.
In the time that’s passed, Quay Magazine has morphed into something else, and its website is now defunct. But, while the site’s no longer alive, I crawled the web using the Internet Archive to find my interview. Obviously, a few years have passed since the interview, but much of the info is as relevant as ever.
Grab a brew, sit back, and enjoy.
Alex Interviews:
Graeme Piper From DropCapCopy
Alex: Hi Graeme, can you tell me a bit about yourself and your business?
Graeme: Hi Alex, of course.
I’m a freelance copywriter operating under my business name, DropCapCopy. As a copywriter (not a ‘copyrighter’, which is an altogether different ball game), I work directly with businesses in all sectors across Devon, Cornwall, and the UK.
While every project is different, I‘m usually hired to write advertising copy for clients (think ‘Mad Men’), content for their business websites, brochures, blogs, and case studies, as well as any newspaper and magazine editorial content they need for PR.
I also work with a range of creative, web, marketing, and design agencies, writing the same type of content for their clients – and sometimes even for the agencies themselves. Working with agencies always provides a wide scope of industries and topics to write about.
I first started writing copy in my previous marketing job around 2014 and really enjoyed it. Before I knew it, I got to the point where I figured I should try and make some extra money doing this on the side. So, I set up DropCapCopy and had a bit of a side hustle going on before going full-time freelance in 2016.
Before going freelance, I started out as a litho printer, then moved into graphic design, followed by my final role as an Assistant Manager of a marketing team, so I’ve been surrounded by words and copy my whole career.
Alex: These days, written content is used in so many different types of marketing material, from press releases, to website text, brochures, blog posts, social media accounts, email marketing newsletters, and more. Which of these areas do you think will have the biggest need for professionally written content in the future?
Graeme: I’d argue that professionally written copy and content are always needed, just as there are for other professional services like accounting, legal, or plumbing. I think it’s really important for any business to invest in professional services, whatever the area.
But in terms of content, things like blog posts, websites, and social media are super important. Once these things are online, they’re all linked and all are heavily reliant on high-quality, informative content that helps you rise up the search results. Google has really focused on this aspect and will reward such content accordingly. So if you’re posting low-quality content or content that doesn’t do what it’s supposed to do, then you’ll appear far lower in the search results – if at all.
So, while everything is important, the online stuff is key to business success.
Alex: Which are your favourite topics to write about? And what type of content do you enjoy creating most of all?
Graeme: I’m really lucky that I write for a wide range of businesses in hugely different sectors so that in itself is enjoyable. Being able to learn about different topics as I research them is fascinating. So, while I don’t have favourite topics as such, blog writing is always enjoyable – short bursts of highly engaging and informational content.
Overall, I’d say copywriting for big website projects is probably the content I enjoy creating most. When a business chooses to invest in professional copy, having the freedom and time to write unique content for their main online resource is a real pleasure. It gives me a chance to go deep and discover what makes them tick, as well as understanding what their ideal customers want and need.
Alex: What would you say are the biggest benefits of having high-quality, professionally written content on your website?
Graeme: One of the best reasons I can give is that you’re getting a professional to help you, just as you would any other professional service. It goes beyond good spelling, grammar, and sentence structure, which are all important, but a copywriter can give you a fresh perspective, help the words to sell your business or product, and deliver it on time for you – mainly because you don’t have that time to write it in the first place.
A problem many businesses face, is having different people write different things. Having everything written professionally will help give you a consistent voice in all areas of your written marketing, which is really important for your customers, and how they see and read your messaging.
If any business is serious about how its website reads and performs, then using a copywriter is a worthwhile investment.
Alex: What simple things can people do to quickly improve the quality of their writing?
Graeme: Firstly, make sure all your content is focused on your customers and how you can help them. Initially, they’re not worried about how many colours your widget comes in or how much bigger you are than other companies. They want to know if your product can help them solve a problem they’re having. Be relatable – and use the word ‘you’ at least three times as much as you use the word ‘we’.
Secondly, keep things simple. When you’re writing a blog, stick to one topic or idea so your reader isn’t confused. Use short sentences and paragraphs and break things up with subheadings. People like to skim read, especially online, so by making the content easily digestible, readers will take more in. No one likes to see a solid wall of text in front of them – they’ll just go elsewhere for the info.
Thirdly, don’t leave things vague or open-ended. Always make sure you have a solid call to action (CTA) with a message telling the reader what you want them to do next (e.g. contact you, buy from you, find out more, download something etc.).
Alex: Where can people go to learn more about how to become a better writer?
Graeme: Fortunately, there are plenty of resources out there to help anyone be a better writer – even copywriters are on a constant learning curve! I always advocate reading books on the subject, and the main one I recommend is ‘Copywriting Made Simple’ by Tom Albrighton. It’s a really handy guide to writing for beginners – or anyone, really. There’s plenty of guidance online, too.
Alex: Thanks Graeme, is there anything else you’d like to say?
Graeme: Thanks, Alex. It’s been a pleasure. When readers of QUAY Magazine need professional copywriting for their businesses, I’d be happy to talk and learn more about what they need and how I can help. In the meantime, you can all find and connect with me on Twitter and LinkedIn. For more information about the copywriting services I offer, visit www.dropcapcopy.com/copywriting-services/ and get in touch.
